Adelaide Oven Repairs


Line Art

Our aim is to be No.1 for:

Adelaide Oven Repairs

Oven Repairs

Oven Repair &

Oven Repair Near Me!



Oven Repair - Curve Art
Warranty Claim Policy

Warranty Claim Policy

Making a warranty claim


In order to make a warrantee claim a customer must:

  1. Confirm in writing within 7 days of the fault becoming apparent that a fault has been observed with the part/repair undertaken, and not another part of associated equipment or workmanship.
  2. Consult if unsure with Edge of Tomorrow Pty Ltd to verify a problem exists.
  3. If the Appliance requires a return visit, an accurate description of the fault is required. (See online warranty claim form) A warranty claim will not be attended until an accurate fault description is supplied. A description of not working is NOT acceptable. Charges, at the current repair rate, may be applied if the part or repair is found to be working correctly.
  4. Proof of Repair (if requested) must be supplied for warranty claims. Job number, date of repair, and repair value are the minimum information required.
  5. Turn the device off and advise any condition that may be unsafe or dangerous.
  6. The customer must make sure the warrantee claim has been received and follow up to make a time to have the device looked at by a technician.

Reference Clauses from our terms and conditions

Please see our terms and conditions to read in their entirety



Subject to the conditions of warranty set out herein the Service Company warrants that if any defect in any workmanship of the Service Company becomes apparent and is reported to the Service Company within seven (7) days of the date of delivery (time being of the essence) then the Service Company will either (at the Service Company’s sole discretion) replace or remedy the workmanship. The conditions applicable to the warranty given herein are: (a) the warranty shall not cover any defect or damage which may be caused or partly caused by or arise through: (i) failure on the part of the Customer to properly maintain any Goods; or (ii) failure on the part of the Customer to follow any instructions or guidelines provided by the Service Company; or (iii) any use of any Goods otherwise than for any application specified on a quote or order form; or (iv) the continued use of any Goods after any defect becomes apparent or would have become apparent to a reasonably prudent operator or user; or (v) fair wear and tear, any accident or act of God. (b) the warranty shall cease and the Service Company shall thereafter in no circumstances be liable under the terms of the warranty if the workmanship is repaired, altered or overhauled without the Service Company’s consent. (c) in respect of all claims the Service Company shall not be liable to compensate the Customer for any delay in either replacing or remedying the workmanship or in properly assessing the Customer’s claim. For Goods not manufactured by the Service Company, the warranty shall be the current warranty provided by the manufacturer of the Goods. The Service Company shall not be bound by nor be responsible for any term, condition, representation or warranty other than that which is given by the manufacturer of the Goods.


It is the Customer’s sole responsibility to provide the Service Company with all necessary documentation and warrantee details that the Service Company might reasonably request in order to satisfy the requirements of the Warrantee Provider and receive payment for the Services provided to the Customer. The Service Company shall not be liable in any way whatsoever for the failure of the Warrantee Provider to accept the Customer’s warrantee claim. If for any reason (including, but not limited to, the Customer’s failure to comply with clause 12.1) the Warrantee Provider fails to accept the Customer’s warrantee claim, then the Customer shall be liable for all.

What is not covered by our Warranties

Our warranties do not cover any problem that is caused by (a) commercial use; accident; abuse ; neglect; surge; electrostatic discharge; heat or humidity beyond product specifications; improper installation; improper operation; maintenance or modification; or (b) any misuse contrary to the instructions in the user manual; or (c) malfunctions caused by other equipment.

Further Examples of Exclusions to our warranties:

  • Operating an oven while the cooling or cooking fans are not functioning.
  • Damage that can be attributed to an excessive force i.e. downward/sideways on the door, the excessive force of switching devices and so on.
  • Operating an oven/cook-top while its safety devices are faulty.
  • Leaving elements on full without a suitable load source or cycling.
  • Spill or boil-over events, where liquid ingress has compromised the any parts integrity.
  • Excessive use; our warranty only extends to “fair wear and tear”. A family of 4 cooking in the oven 2-3 times a week is an average use.
  • Parts fitted are expected to be kept reasonably free from dirt, dust, rodents, insects, rust, corrosion i.e. salt built- up.
  • Adequate ventilation must be maintained.
  • Damage caused by dismantling, cleaning, detergents, scourers etc.
  • clear and unrestricted access to the rear, top or sides of the appliance;
  • Cosmetic damage such as dents and scratches which do not affect the ordinary operation of the product;
  • Consumables items used within the product such as batteries, filters, dust-bags or globes.
  • Repair, modification or tampering of the product, parts or service.
  • Damage through misuse (including failure to maintain, service or use with proper care), neglect or accidental damage.
  • Damage caused by wilful, negligent or dishonest act or omission, vermin or insects damage.
  • Use for a purpose for which the product was not intended or designed and use other than in accordance with the instruction manual.
  • Use or operation after a defect has occurred or been discovered.
  • Damage through exposure to chemicals, dusts, residues, excessive voltage, heat, atmospheric conditions or other forces or environmental factors howsoever outside Adelaide Oven Repairs’ control.
  • Repairs that have been completed independent of Adelaide Oven Repairs.
  • Loss, damage or costs incurred where no fault is identified.
  • Normal maintenance costs, cleaning, lubrication or external adjustments; and
  • Any claim against you by any third party including for personal injury or damage to property.

Warranty Defined:

There are four warranty types that relate to your whitegood. They are:

• Manufacturer’s warranties

• Extended warranties

• Repairer’s warranty

• Statutory warranty

Manufacturer’s Warranty:

The Manufacturer’s Warranty applies to the first year or two of the life of the appliance, and is generally set out in the documentation that was supplied at purchase time.

Extended Warranty:

The Extended Warranty which the customer might have purchased when buying the appliance. This often will ‘extend’ the manufacturer’s warranty out to 5 years.

Repairer Warranty:

The Repairer Warranty which covers our workmanship. In most cases the parts we use will be covered by the original parts manufacturer. Our ‘workmanship’ warranty protects the customer in the unlikely event that our technicians might have done the wrong thing when repairing an appliance.

Statutory Warranty:

Statutory Warranty is enshrined in legislation, beyond the control of manufacturers, retailers and repairers.

Explanations of the Statutory Warranty are beyond the scope policy, but customers are advised to call the office of business and consumer affairs.

Adelaide Oven Repairs Warranty:

For the purpose of this policy we only deal with the repairer’s warranty and where applicable the parts warranty as provided by the parts manufacturer.

Our warranty is (3) months on any faulty workmanship. Our warranty applies to the work we have carried out and to the components we have fitted. Not to the whole machine and its other devices.

If a valid warranty claim is accepted we will at our discretion a) repair, b) replace, or c) refund limited to the value of the original repair.

If the customer makes any false, misleading or intended omissive representations, EOT reserves the right to render their warranty obligations void (to the extent the law allows).

A test for the customer to apply in order to determine if the workmanship is faulty is to consider if another repairer were to undertake to replace or repair the same work/component would the fault be remedied. If the answer is no, then it is a fair expectation that the fault is new and will incur new costs.

Having said that, there are some points which need to be made! Repairers are dealing with used appliances of a variety of ages and conditions. Often a repair might be made, only to be followed up by another fault. From the customer’s point of view, the machine has failed again and the first thing they think of is that the ‘last repair must not have been done properly’. This is often far from the truth. The new fault might be quite different from the original one. No repairer can afford to give a warranty on the complete appliance just because he has replaced a component in it.

On the other hand, replacement parts can fail and a repairer must be willing to give the customer the benefit of the doubt and at least come back and check that all is well. Conversely, the customer should be prepared to pay the technician for his time, IF the problem turns out to be a completely different problem.

Faulty parts are the bane of every repairer, and no matter how thorough or experienced a technician might be, they are NEVER going to avoid recalls. Customers can also contribute to the early demise of certain parts by not following the appliances operating instructions. Our warranty cover is strictly for the cover of faulty parts and/or workmanship.

Another situation which can occur is where the part which fails might have failed because of external factors, in other words, through no fault of the technician or the manufacturer of the part. For example, a sink overflows and an appliance motor gets wet and burns out. The part will not and should not be replaced free of charge under such circumstances.

In order to verify a warranty claim is valid, it needs to be determined what caused the repair to fail. Most recalls are related to faulty parts. In this instance the workmanship is not faulty and the parts supplier should be responsible to pay for the replacement of the faulty part. Sadly this never happens, therefore within the (3) months period Adelaide Whitegoods Specialists will replace the part in good faith. Parts that fail after the three month period where supplied free by the parts manufacturer will be fitted at our normal call out and hourly fees. Where the repair has been caused by faulty workmanship we will happily attend to rectifying that fault at our cost.

Consequential loss:

Unless covered by any statutory regulation Adelaide Whitegoods Specialists will not be held liable for any consequential loss caused by any work carried out.

Not covered by warranty:

Please make sure your warranty claim is valid before booking a return visit. Your warranty claim only extends to the repair undertaken. For example if an element was replaced, then Adelaide Whitegoods Specialists Pty Ltd (EOT Pty Ltd) would be obliged to replace the same if the element was proven to be faulty or the workmanship defective. It can often be the case that an element short circuit has stressed the thermostatic control and the device subsequently fails. In this situation charges for a new service call and labour to replace the thermostatic device would be the normal course of action. If we attend the warranty claim to find the unit operating correctly then a relevant charge would apply.

Our warranties do not cover any problem that is caused by (a) commercial use; accident; abuse; neglect; surge; electrostatic discharge; heat or humidity beyond product specifications; improper installation; operation; maintenance or modification; or (b) any misuse contrary to the instructions in the user manual; or (c) malfunctions caused by other equipment.

You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. EOT Pty Ltd is not liable in the following situations (which are not exhaustive):

(1) the Appliance is damaged by:

(i) accident

(ii) misuse or abuse, including failure to properly maintain or service

(iii) normal wear and tear

(iv) power surges, electrical storm damage or incorrect power supply

(v) incorrect, improper or inappropriate operation

(vi) insect or vermin infestation

(viii) failure to comply with any instructions supplied with the Appliance;

(2) the Appliance is modified without authority from EOT Pty Ltd in writing;

(3) the Appliance was serviced or repaired by anyone other than EOT Pty Ltd or an authorised repairer.

(4) The appliance is used for commercial purposes.

(5) Second hand parts

(6) Parts supplied by the customer

(7) Travel outside our standard metropolitan area

(8) Appointments outside normal trading hours

(9) Work undertaken by another repairer

(10) User damage or interference with the repair/appliance.

(11) Damage caused through continued use of the appliance after the defect.

To the extent permitted by law, EOT Pty Ltd excludes all warranties and liabilities (other than as contained in this document) including liability for any loss or damage whether direct or indirect arising from your service, use or non use of the Appliance.

Adelaide's first and only dedicated oven repair service

The licensing, skills, equipment and results are very different. Choose wisely!

Our Service Area


Our Workshop Location

Receiving/Parcel Point

Keeping you safe at home

Contactless Covid Service

Social distancing

Contactless Covid Service

Avoid contact

Easy payment options

Contactless Payment

Company Details
Adelaide Oven Repairs

Welcome to Adelaide Corporate Pty Ltd, trading as Adelaide Oven Repairs™.


617 Goodwood Road

Panorama SA 5041

Call Now

Paul Rohal - Electrical

- Electrical Workers Licence PGE 174378

- Electrical Contractors Licence PGE 232656

Peter Dineen - Gas

- Gas Contractor Licence PGE 177525

- Gas Workers Licence PGE 1771


ABN: 13 145 484 313

Office Ph: 0411 377 955

Office Hrs: Mon - Fri, 9:00am - 5:00pm

© 2010 ~ 2024 Adelaide Corporate Pty Ltd

I Choose Adelaide
Suburbs We Service.

Adelaide 5000 | Aberfoyle Park 5159 | Adelaide Airport 5950 | Albert Park 5014 | Alberton 5014 | Allenby Gardens 5009 | Angle Park 5010 | Ascot Park 5043 | Ashford 5035 | Athelstone 5076 | Athol Park 5012 | Auldana 5072 | Beaumont 5066 | Bedford Park 5042 | Belair 5052 | Bellevue Heights 5050 | Beulah Park 5067 | Beverley 5009 | Black Forest 5035 | Blackwood 5051 | Blair Athol 5084 | Bowden 5007 | Brahma Lodge 5109 | Brighton 5048 | Broadview 5083 | Brompton 5007 | Brooklyn Park 5032 | Brown Hill Creek 5062 | Burnside 5066 | Camden Park 5038 | Campbelltown 5074 | Cavan 5094 | Chandlers Hill 5159 | Cheltenham 5014 | Clapham 5062 | Clarence Gardens 5039 | Clarence Park 5034 | Clearview 5085 | Clovelly Park 5042 | College Park 5069 | Collinswood 5081 | Colonel Light Gardens 5041 | Coromandel East 5157 | Coromandel Valley 5051 | Cowandilla 5033 | Crafers 5152 | Crafers West 5152 | Craigburn Farm 5051 | Croydon 5008 | Croydon Park 5008 | Cumberland Park 5041 | Darlington 5047 | Daw Park 5041 | Dernancourt 5075 | Devon Park 5008 | Dover Gardens 5048 | Dry Creek 5094 | Dudley Park 5008 | Dulwich 5065 | Eastwood 5063 | Eden Hills 5050 | Edwardstown 5039 | Enfield 5085 | Erindale 5066 | Ethelton 5015 | Evandale 5069 | Everard Park 5035 | Exeter 5019 | Fairview Park 5126 | Felixstow 5070 | Ferryden Park 5010 | Findon 5023 | Firle 5070 | Fitzroy 5082 | Flagstaff Hill 5159 | Flinders Park 5025 | Forestville 5035 | Frewville 5063 | Fulham 5024 | Fulham Gardens 5024 | Fullarton 5063 | Gepps Cross 5094 | Gilberton 5081 | Gilles Plains 5086 | Gillman 5013 | Glandore 5037 | Glanville 5015 | Glen Osmond 5064 | Glenalta 5052 | Glenelg 5045 | Glenelg East 5045 | Glenelg North 5045 | Glenelg South 5045 | Glengowrie 5044 | Glenside 5065 | Glenunga 5064 | Glynde 5070 | Golden Grove 5125 | Goodwood 5034 | Grange 5022 | Green Fields 5107 | Greenacres 5086 | Greenhill 5140 | Gulfview Heights 5096 | Hackney 5069 | Hallett Cove 5158 | Hampstead Gardens 5086 | Happy Valley 5159 | Hawthorn 5062 | Hawthorndene 5051 | Hazelwood Park 5066 | Heathpool 5068 | Hectorville 5073 | Hendon 5014 | Henley Beach 5022 | Henley Beach South 5022 | Highbury 5089 | Highgate 5063 | Hillcrest 5086 | Hilton 5033 | Hindmarsh 5007 | Holden Hill 5088 | Hope Valley 5090 | Hove 5048 | Hyde Park 5061 | Ingle Farm 5098 | Joslin 5070 | Kensington 5068 | Kensington Gardens 5068 | Kensington Park 5068 | Kent Town 5067 | Keswick 5035 | 5035 | Kidman Park 5025 | Kilburn 5084 | Kilkenny 5009 | Kings Park 5034 | Kingston Park 5049 | Kingswood 5062 | Klemzig 5087 | Kurralta Park 5037 | Largs Bay 5016 | Leabrook 5068 | Linden Park 5065 | Lockleys 5032 | Lonsdale 5160 | Lower Mitcham 5062 | Lynton 5062 | Magill 5072 | Malvern 5061 | Manningham 5086 | Mansfield Park 5012 | Marden 5070 | Marino 5049 | Marion 5043 | Marleston 5033 | Marryatville 5068 | Mawson Lakes 5095 | Maylands 5069 | Medindie 5081 | Medindie Gardens 5081 | Melrose Park 5039 | Mile End 5031 | Mile End South 5031 | Millswood 5034 | Mitcham 5062 | Mitchell Park 5043 | Modbury 5092 | Modbury Heights 5092 | Modbury North 5092 | Morphettville 5043 | Mount Osmond 5064 | Myrtle Bank 5064 | Nailsworth 5083 | Netherby 5062 | Netley 5037 | Newton 5074 | North Adelaide 5006 | North Brighton 5048 | North Plympton 5037 | Northfield 5085 | Northgate 5085 | Norwood 5067 | Novar Gardens 5040 | Oakden 5086 | Oaklands Park 5046 | O'Halloran Hill 5158 | Old Reynella 5161 | Ovingham 5082 | Panorama 5041 | Para Hills 5096 | Para Hills West 5096 | Para Vista 5093 | Paradise 5075 | Parafield 5106 | Parafield Gardens 5107 | Park Holme 5043 | Parkside 5063 | Pasadena 5042 | Payneham 5070 | Payneham South 5070 | Pennington 5013 | Plympton 5038 | Plympton Park 5038 | Pooraka 5095 | Port Adelaide 5015 | Prospect 5082 | Queenstown 5014 | Redwood Park 5097 | Regency Park 5010 | Renown Park 5008 | Reynella 5161 | Reynella East 5161 | Richmond 5033 | Ridgehaven 5097 | Ridleyton 5008 | Rose Park 5067 | Rosewater 5013 | Rosslyn Park 5072 | Rostrevor 5073 | Royston Park 5070 | Salisbury 5108 | Salisbury Downs 5108 | Salisbury East 5109 | Salisbury Park 5109 | Salisbury Plain 5109 | Salisbury South 5106 | Seacliff 5049 | Seacliff Park 5049 | Seacombe Gardens 5047 | Seacombe Heights 5047 | Seaton 5023 | Seaview Downs 5049 | Sefton Park 5083 | Semaphore 5019 | Semaphore Park 5019 | Semaphore South 5019 | Sheidow Park 5158 | Skye 5072 | Somerton Park 5044 | South Brighton 5048 | South Plympton 5038 | Springfield 5062 | St Agnes 5097 | St Georges 5064 | St Marys 5042 | St Morris 5068 | St Peters 5069 | Stepney 5069 | Stirling 5152 | Stonyfell 5066 | Sturt 5047 | Tea Tree Gully 5091 | Tennyson 5022 | Thebarton 5031 | Thorngate 5082 | Toorak Gardens 5065 | Torrens Park 5062 | Torrensville 5031 | Tranmere 5073 | Trinity Gardens 5068 | Trott Park 5158 | Tusmore 5065 | Underdale 5032 | Unley 5061 | Unley Park 5061 | Urrbrae 5064 | Vale Park 5081 | Valley View 5093 | Walkerville 5081 | Walkley Heights 5098 | Warradale 5046 | Waterfall Gully 5066 | Waterloo Corner 5110 | Wattle Park 5066 | Wayville 5034 | Welland 5007 | West Beach 5024 | West Croydon 5008 | West Hindmarsh 5007 | West Lakes 5021 | West Lakes Shore 5020 | West Richmond 5033 | Westbourne Park 5041 | Windsor Gardens 5087 | Wingfield 5013 | Woodville 5011 | Woodville Gardens 5012 | Woodville North 5012 | Woodville Park 5011 | Woodville South 5011 | Woodville West 5011 | Wynn Vale 5127 | Yatala Vale 5126

© copyright all right reserved

G'day visitor, just a heads-up! This is not a public website and your use of this website indicates that you agree to abide by our "Terms of Service". If you do not agree to these terms, please click the ''Leave Site' button now. You can also click 'I Accept' to agree to the terms and make this annoying banner go away!