WELCOME TO ADELAIDE OVEN REPAIRS®

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Minimum charge!

We will send you a confirmation, if you don't receive this confirmation within 8 business hours please call. No one home, late cancellations, etc. attract a minimum charge.  There can be many reasons you haven't received your notification. Often it is because numbers are lodged incorrectly or they have gone to spam etc.  

Service Call Etiquette

While serving you, we ask that you observe standard service call etiquette to ensure a safe and productive work environment:

~ Keep pets restrained or outside.
~ Maintain clear access to the workspace.
~ Allow technicians to work without interference.

Lastly, we offer a convenient online booking option that provides a 10% discount. Ensure your contact information is accurate to receive timely confirmations and updates. If you encounter any issues or haven't received confirmation, don't hesitate to call our team for clarification. Let's work together for efficient and effective service!

At Adelaide Oven Repairs, we know the urgency when an appliance fails. However, "Contingency Bookings" can impact both our efficiency and your repair timeline.

What are Contingency Bookings?
These occur when customers book multiple repair companies simultaneously to secure the earliest appointment. While intended to speed up repairs, it often causes issues like lost revenue for repair services and delays for other customers.

Why Avoid Contingency Bookings?
Resource Allocation: We assign technicians based on confirmed appointments. Last-minute cancellations disrupt schedules, potentially increasing wait times for others and may incur a cancellation charge.

Fairness to All Customers
Each cancelled booking is a lost opportunity for another customer in need. A fair booking process ensures prompt service for everyone.

We encourage our customers to explore all options before confirming a booking. This way, you select the service that best suits your needs. If you choose us, we're committed to delivering excellent service and accommodating your schedule as best we can.

Parts On Board: We carry Adelaide's largest van stock of oven spare parts! That said, those van stocks relate to the most common ovens and most common faults. We can't carry every part, and we can't rely on customer reported faulty part to determine if the part reported is the part needed. To deal with this we have a spare parts page dedicated to ordering parts before attending your home.  

Rental Bookings: These bookings don't receive the domestic 10% discount. Further advice regarding Rental bookings can be found here.

Warranty claims:  must be submitted in writing, and when applicable are conditional upon all accounts and payments being in order and fully settled as per our terms and conditions. Things go wrong! If you haven’t received your booking confirmation by the time you anticipated; please call! The amount of incorrect phone numbers/email addresses etc. that we receive, means you might not receive your confirmation as anticipated. Ring us before you go off making alternate arrangements. All postponements or cancellations must be submitted in writing 24 hours prior to the appointment time. Failure to do so in a timely manner will incur cancellation charges.

Our Service Area

Our Parcel Point

Keeping you safe at home