Adelaide Oven Repairs

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Adelaide Oven Repairs

Oven Repairs

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WELCOME TO ADELAIDE OVEN REPAIRS

THE SMART OVEN REPAIR CHOICE

Oven Repair - Curve Art

Just had your oven repaired, but now isn't working properly? Use our Warranty claim form at the bottom of any page..


Warranty Form

PICK YOUR BOOKING FORM

01

ELECTRIC

02

GAS

03

REAL ESTATE

04

LAND OWNER

05

TAX INVOICE

PICK YOUR BOOKING FORM

Warranty Claim Form

WARRANTY PROCESS

In order to make a warranty claim a customer must:


  • Confirm in writing within 7 days of the fault becoming apparent that a fault has been observed with the part/repair undertaken, and not another part of associated equipment or workmanship.
  • Consult if unsure with Adelaide Oven Repairs to verify a warrantable problem exists.
  • If the Appliance requires a return visit, an accurate description of the fault is required. (See online warranty claim form) A warranty claim will not be attended until an accurate fault description is supplied. A description of not working is NOT acceptable. Charges, at the current repair rate, may be applied if the part or repair is found to be working correctly.
  • Proof of Repair (if requested) must be supplied for warranty claims. Job number, date of repair, and repair value are the minimum information required.
  • Turn the device off and advise any condition that may be unsafe or dangerous.
  • The customer must make sure the warranty claim has been received and follow up to make a time to have the device looked at by a technician.

Warranty Booking Form

Your Personal Details

Warranty Fault

Please provide complete and accurate details!

New Return Appointment

Please advise when you can be available..

What's not covered

Warranty period is 12 months parts and 3 months labour

WARRANTY COVERS WORK/LABOUR

Warranty covers the parts installed and the labour involved installing those parts. Items not covered under warranty:

  • Bent Hinges
  • Blown globes
  • Different faults
  • No fault observed during the return visit.

So how can you tell if your claim will be covered by warranty. The rule of thumb is: if the part installed at the first visit were replaced with a new part and the fault is remedied, then this would mean the part(s) would be replaced under part warranty.

Labour is more difficult to ascertain. But normally it means the fault can be remedied without replacing the part(s), but was labour directly involved in the fitting of the part(s).


An example of the grey area of warranty: Most customers are fascinated to learn that the oven door is removable. Having witnessed it done by the technician in short order; some customers, after the fact, remove the door to clean the debris at the base of the door. Getting it back on doesn't always go according to plan. We are asked then asked to return often to find the door not properly relocated. Sure, it could have been us, but most times we make sure the customer tries the door to their satisfaction before leaving. The grey area is to prove who has caused the problem. Certainly if we can know it was removed by the customer, then it is not covered by warranty.


Oven globes are fragile as soon as they have been used. The globe filament becomes super brittle and is very sensitive to shocks or vibration. Pulling and oven out of it's location or using impact drivers to loosen and tighten screws and nuts can cause the filament to break. This type of issue is not covered by warranty any more than rusted fitting that may break when removing or replacing parts, covers etc.


Different faults is pretty straight forward. We replace say a fan motor, a week down the road the fan forced element fails. While they are interlinked as the element requires the fan to maintain its integrity, this does not mean we are liable to cover the second part under warranty.


Customers feel more comfortable if we return and check the behaviour they are concerned about is dangerous. While this might provide peace of mind it is not a warrantable claim. If the parts fitted or the labour executed is not observable as faulty at a return visit, it is not covered under warranty.



Duty Cycle

What is considered normal use?

WHO SETS "NORMAL USE"?

Duty Cycle is an engineers term for how long a product might be expected to operate! While warranty is nominally for 12 month parts and 3 months labour, most would understand that an oven used 3 time a day every day would not be considered normal use. The problem of course is that normal use is that "normal use" is not set out by the oven manufacturer. Which leave a lot of guess work in trying to determine when an oven is used above and beyond its normal expected design.

Most high use oven are pretty easy to spot by the technician. So any repeat visit for failing parts will likely end in a discussion about duty cycle and when they has been exceeded. More and more of the modern electronic appliances are logging hours used. So they have a means to determine when over use is a factor.

Adelaide's first and only dedicated oven repair service

The licensing, skills, equipment and results are very different. Choose wisely!

Our Service Area

Workshop Location - Parcel Point

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Company Details
Adelaide Oven Repairs

Welcome to Adelaide Corporate Pty Ltd, trading as Adelaide Oven Repairs™.

CONTACT

617 Goodwood Road

Panorama SA 5041

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Paul Rohal - Electrical

- Electrical Workers Licence PGE 174378

- Electrical Contractors Licence PGE 232656

Peter Dineen - Gas

- Gas Contractor Licence PGE 177525

- Gas Workers Licence PGE 1771

COMPANY INFO

ABN: 13 145 484 313

Office Ph: 0411 377 955

Office Hrs: Mon - Fri, 9:00am - 5:00pm

© 2010 ~ 2024 Adelaide Corporate Pty Ltd

Family Owned and Operated!
Suburbs We Service.

Adelaide 5000 | Aberfoyle 5159 | Albert 5014 | Alberton 5014 | Allenby 5009 | Angle 5010 | Ascot 5043 | Ashford 5035 | Athelstone 5076 | Athol 5012 | Auldana 5072 | Beaumont 5066 | Bedford 5042 | Belair 5052 | Bellevue Heights 5050 | Beulah 5067 | Beverley 5009 | Black Forest 5035 | Blackwood 5051 | Blair Athol 5084 | Bowden 5007 | Brahma Lodge 5109 | Brighton 5048 | Broadview 5083 | Brompton 5007 | Brooklyn 5032 | Brown Hill Creek 5062 | Burnside 5066 | Camden 5038 | Campbelltown 5074 | Cavan 5094 | Chandlers Hill 5159 | Cheltenham 5014 | Clapham 5062 | Clarence Gardens 5039 | Clarence 5034 | Clearview 5085 | Clovelly 5042 | College 5069 | Collinswood 5081 | Colonel Light 5041 | Coromandel East 5157 | Coromandel Valley 5051 | Cowandilla 5033 | Crafers 5152 | Crafers West 5152 | Craigburn Farm 5051 | Croydon 5008 | Cumberland 5041 | Darlington 5047 | Daw 5041 | Dernancourt 5075 | Devon 5008 | Dover 5048 | Dry Creek 5094 | Dudley 5008 | Dulwich 5065 | Eastwood 5063 | Eden Hills 5050 | Edwardstown 5039 | Enfield 5085 | Erindale 5066 | Ethelton 5015 | Evandale 5069 | Everard 5035 | Exeter 5019 | Fairview 5126 | Felixstow 5070 | Ferryden 5010 | Findon 5023 | Firle 5070 | Fitzroy 5082 | Flagstaff Hill 5159 | Flinders 5025 | Forestville 5035 | Frewville 5063 | Fulham 5024 | Fulham 5024 | Fullarton 5063 | Gepps Cross 5094 | Gilberton 5081 | Gilles Plains 5086 | Gillman 5013 | Glandore 5037 | Glanville 5015 | Glen Osmond 5064 | Glenalta 5052 | Glenelg 5045 | Glengowrie 5044 | Glenside 5065 | Glenunga 5064 | Glynde 5070 | Golden Grove 5125 | Goodwood 5034 | Grange 5022 | Green Fields 5107 | Greenacres 5086 | Greenhill 5140 | Gulfview Heights 5096 | Hackney 5069 | Hallett Cove 5158 | Hampstead 5086 | Happy Valley 5159 | Hawthorn 5062 | Hawthorndene 5051 | Hazelwood 5066 | Hectorville 5073 | Hendon 5014 | Henley Beach 5022 | Henley Beach South 5022 | Highbury 5089 | Highgate 5063 | Hillcrest 5086 | Hilton 5033 | Hindmarsh 5007 | Holden Hill 5088 | Hope Valley 5090 | Hove 5048 | Hyde 5061 | Ingle Farm 5098 | Joslin 5070 | Kensington 5068 | Kent Town 5067 | Keswick 5035 | 5035 | Kidman 5025 | Kilburn 5084 | Kilkenny 5009 | Kings 5034 | Kingston 5049 | Kingswood 5062 | Klemzig 5087 | Kurralta 5037 | Largs Bay 5016 | Leabrook 5068 | Linden 5065 | Lockleys 5032 | Lonsdale 5160 | Lower Mitcham 5062 | Lynton 5062 | Magill 5072 | Malvern 5061 | Manningham 5086 | Mansfield 5012 | Marden 5070 | Marino 5049 | Marion 5043 | Marleston 5033 | Marryatville 5068 | Mawson Lakes 5095 | Maylands 5069 | Medindie 5081 | Medindie 5081 | Melrose 5039 | Mile End 5031 | Mile End South 5031 | Millswood 5034 | Mitcham 5062 | Mitchell 5043 | Modbury 5092 | Modbury Heights 5092 | Modbury 5092 | Morphettville 5043 | Mount Osmond 5064 | Myrtle Bank 5064 | Nailsworth 5083 | Netherby 5062 | Netley 5037 | Newton 5074 | North Adelaide 5006 | Brighton 5048 | Plympton 5037 | Northfield 5085 | Northgate 5085 | Norwood 5067 | Novar 5040 | Oakden 5086 | Oaklands 5046 | O'Halloran Hill 5158 | Old Reynella 5161 | Ovingham 5082 | Panorama 5041 | Para Hills 5096 | Para Hills West 5096 | Para Vista 5093 | Paradise 5075 | Parafield 5106 | Parafield 5107 | ParkHolme 5043 | Parkside 5063 | Pasadena 5042 | Payneham 5070 | Payneham South 5070 | Pennington 5013 | Plympton 5038 | Pooraka 5095 | Port Adelaide 5015 | Prospect 5082 | Queenstown 5014 | Redwood 5097 | Regency 5010 | Renown 5008 | Reynella 5161 | Reynella East 5161 | Richmond 5033 | Ridgehaven 5097 | Ridleyton 5008 | Rose P5067 | Rosewater 5013 | Rosslyn 5072 | Rostrevor 5073 | Royston 5070 | Salisbury 5108 | Salisbury Downs 5108 | Salisbury East 5109 | Salisbury 5109 | Salisbury Plain 5109 | Salisbury South 5106 | Seacliff 5049 | Seacombe 5047 | Seacombe Heights 5047 | Seaton 5023 | Seaview Downs 5049 | Sefton 5083 | Semaphore 5019 | Semaphore South 5019 | Sheidow 5158 | Skye 5072 | Somerton 5044 | South Brighton 5048 | South Plympton 5038 | Springfield 5062 | St Agnes 5097 | St Georges 5064 | St Marys 5042 | St Morris 5068 | St Peters 5069 | Stepney 5069 | Stirling 5152 | Stonyfell 5066 | Sturt 5047 | Tea Tree Gully 5091 | Tennyson 5022 | Thebarton 5031 | Thorngate 5082 | Toorak 5065 | Torrens 5062 | Torrensville 5031 | Tranmere 5073 | Trinity 5068 | Trott 5158 | Tusmore 5065 | Underdale 5032 | Unley 5061 | Urrbrae 5064 | Vale 5081 | Valley View 5093 | Walkerville 5081 | Walkley Heights 5098 | Warradale 5046 | Waterfall Gully 5066 | Waterloo Corner 5110 | Wattle 5066 | Wayville 5034 | Welland 5007 | West Beach 5024 | West Croydon 5008 | West Hindmarsh 5007 | West Lakes 5021 | West Lakes Shore 5020 | West Richmond 5033 | Westbourne 5041 | Windsor 5087 | Wingfield 5013 | Woodville 5011 | Woodville 5012 | Wynn Vale 5127 | Yatala Vale 5126

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