There’s a 10% discount for booking online
***No Tax Invoice***
This form – and the 10% discount – is for domestic customers only.
This is a booking request, not a confirmation!
If you are a Rental Property Owner/Manager/Tenant/Commercial Operator please use the Rental booking form.
If you use this Booking Form you will not receive a “Tax invoice”.
This form is for domestic customers only. This is a booking, not a confirmation! If you are a Rental Property Owner/Manager/Tenant/Commercial Operator please use the Rental booking form. The 10% discount is for domestic customers only. If you use this Booking Form you will not receive a “Tax invoice”.
Electric Oven Repair
Book online and save 10%
Booking online saves time, errors and provides a written record of the appointment details. We pass this saving on via a 10% discount. Please make sure your email/mobile phone number is correct, as we sms/email a time and date confirmation. If the date you have selected is not available we will continue to communicate via email to finalise a time and date confirmation. By submitting a booking means you have agreed to have us attend your property to repair your appliance and have accepted our terms and conditions. We will send you a date and time confirmation by sms/email as you choose. Your receiving the date and time confirmation does not negate your booking obligations.
Please note* This form is for privately owned residences only. If you are a Property Owner/Manager or Tenant; please use our rental property form.
We carry a selection of spares for the most common faults and should our technician not have the required parts on board, there is no additional Service Call Out Charge for the return visit. Warranty claims must be submitted in writing, and when applicable are conditional upon all accounts and payments being in order and fully settled as per our trading terms. Things go wrong! If you haven’t received your booking confirmation by the time you anticipated; call! The amount of incorrect phone numbers/ email addresses etc. we receive means you might not receive your confirmation as anticipated. Ring us before you go off making alternate arrangements. All postponements or cancellations must be submitted in writing 24 hours prior to the appointment time. Failure to do so in a timely manner will incur cancellation charges.
If you are not sure what Contingency bookings are; then read on! It’s when a customer makes a booking, but then rings around to find another repairer who can maybe make it earlier! This is not just frowned upon, but makes up a big part of lost revenue for any repair operation. So please; do the ring around before making a booking. And then if we end up your best option, please then make a booking.
*During business hours. Over-night submissions will be responded to the following business day.
Beyond ‘Work Health and Safety Act 2012 (SA)’ requirements!
WHY SERVICE CALL ETIQUETTE
The Covid Pandemic! Or at least this is what brings the subject to the fore! By law we are required to ensure a safe workplace! Unlike normal workplaces, we are visitors to your home. And while we are there we need your agreement to comply with our policies and practices to ensure that safe workplace. In order to do that we use the IT (information technology) to manage that process. Hence this page!
We have terms and conditions that we ask you the customer to agree to before attending your home! If we can’t get those agreements in place, then we accept you might be better searching for an appliance repairer who doesn’t take these matters seriously.
Besides the now normal requirements of social distancing, wearing masks and letting us know before attending your home if anyone has symptoms or is isolating; we take this opportunity to discuss other issues that help us to conduct the appliance repair in a professional and efficient manner.
Those issues are:
Proximity to our work space
Appliance user in attendance
Removing accessories from the appliance
Damage to surfaces
Office in Clarence Gardens | Workshop in Panorama | Local Metropolitan Service Area
Our Service Area
Our Workshop Location
Keeping you safe at home