Spare Parts

Should You – Do It Yourself – Or Not?

We hope the following information will help convince you there are very good reasons not to do it yourself!


  • Insurance
  • Genuine Parts
  • Faulty Parts
  • Regulations
  • Transport
  • Part Numbers
  • Warranty

Will your insurer cover you for fire or electrocution if the part fitted was done by an unqualified person?

Genuine Parts

How can you know that the parts you buy are genuine and meet local regulations? More important; is the genuine part up to the job? We often substitute the factory part for parts we have tried and tested to be an improvement over years of field testing.

Faulty Parts

Determining which part(s) is faulty is the job of a trained technician. The number of times we have had to attend repair jobs where the customer had already fitted the wrong parts are many. Sadly the parts fitted were not faulty and therefore non-returnable.


Are the parts up to local regulations? Are you risking an on the spot fine for interfering with the electrical system?


Many of the oven spare parts being sold online come from interstate or overseas. If you have been supplied the wrong part or a faulty part; sending them back is often more expensive than the part itself. Often that means you are buying the part without an economical means to return them.

Part Numbers

It’s a challenge even for us sometimes to be confident we have the right part number, especially when most of our part supply comes direct from Europe. If the wrong part is supplied the time it takes to remedy that can be months.


Fitting parts by an unqualified person more often than not voids it’s warranty. The part sellers generally have warnings that the parts need to be fitted by a qualified person, but know very few customers pay attention to that. Worse still is the damage that is caused by parts being fitted incorrectly. Fitting oven door hinges is one of the more common ways the glass gets broken.

Book now and save!

Did you know there's a 10% discount for booking online?

***No Tax Invoice***

This form – and the 10% discount – is for domestic customers only.

You have made a booking; a confirmation will be provided within 8 hours!

If you are a Rental Property Owner/Manager/Tenant/Commercial Operator please use the Rental booking form.

If you use this Booking Form you will not receive a “Tax invoice”.

Electric Oven Repair

Book online and save 10%

Booking online saves time, errors and provides a written record of the appointment details. We pass this saving on via a 10% discount. Please make sure your email/mobile phone number is correct, as we sms/email a time and date confirmation. If the date you have selected is not available we will continue to communicate via email to finalise a time and date confirmation. By submitting a booking means you have agreed to have us attend your property to repair your appliance and have accepted our terms and conditions. We will send you a date and time confirmation by sms/email as you choose. Your receiving the date and time confirmation does not negate your booking obligations.

Please note* This form is for privately owned residences only. If you are a Property Owner/Manager or Tenant; please use our rental property form.


We carry a selection of spares for the most common faults and should our technician not have the required parts on board, there is no additional Service Call Out Charge for the return visit. Warranty claims must be submitted in writing, and when applicable are conditional upon all accounts and payments being in order and fully settled as per our trading terms. Things go wrong! If you haven’t received your booking confirmation by the time you anticipated; call! The amount of incorrect phone numbers/ email addresses etc. we receive means you might not receive your confirmation as anticipated. Ring us before you go off making alternate arrangements. All postponements or cancellations must be submitted in writing 24 hours prior to the appointment time. Failure to do so in a timely manner will incur cancellation charges.

Contingency Bookings

If you are not sure what Contingency bookings are; then read on! It’s when a customer makes a booking, but then rings around to find another repairer who can maybe make it earlier! This is not just frowned upon, but makes up a big part of lost revenue for any repair operation. So please; do the ring around before making a booking. And then if we end up your best option, please then make a booking.

*During business hours. Over-night submissions will be responded to the following business day.

Booking details

Electric Booking Form

Please confirm that you have not travelled or have had contact with people that have travelled and/or may have come into potential contact with COVID-19. *
The property owner is liable to provide a safe work environment! Failure to provide truthful answers or disregard obligations to maintain a safe work environment can cause liability on the property owners behalf.
Vaccination Status

Your Personal Details

  Your Appliance Details

  Booking Arrangements

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